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Denied boarding Finnair AY 3748 06/07/2012

Flight information

From: Geneve-Cointrin Airport, Geneva
To: Helsinki-Vantaa Airport, Helsinki
Distance: 1,240 miles
Airplane: Embraer 170

Scheduled departure: 7.00pm
Actual departure: Denied Boarding

Circumstances

Arriving at check-in at GVA airport a stand-by ticket was provided. The ticket counter announced that the flight was full and that there was no chance to board. Tickets for the three family members were purchased in Feb 12 and seats were assigned at that moment. No choice was given if some passenger would accept to stay. No assistance was offered by Finnair as their counter closed at 20hrs at GVA airport. Only next day a ticket was provided to the same destination.

Amount of claimable compensation

€ 400 per passenger

Was your flight delayed? Check to see if you are entitled to a flight delay compensation from Finnair.

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