Didn't find the answer you were looking for or would you simply like to get in touch with us? Below you find different options to get more information and different ways to contact us directly. We will always do our best to get back to you as soon as possible!
If your question isn't answered on our website, please email us at firstname.lastname@example.org or select one of the following options:
For questions relating to existing dossiers (claims that have already been submitted) we would kindly refer you to your online dossier in your login account. Here, you can use the 'support' function to ask for help. We strive to answer your questions within 48 hours (during office hours).
If you want to send us documents by regular mail, please don't forget to cite your dossier number. You can send your mail to the following address:
(Please note that claims can only be submitted online.)