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Cancelled flight American Airlines AA 087 20/09/2012

Flight information

From: Heathrow Airport, London
To: O'Hare International Airport, Chicago
Distance: 3,961 miles
Airplane: Boeing 767

Scheduled departure: 10.15am
Actual departure: Cancelled

Circumstances

Kept on board plane for 3- 4 hours - told that this was due to technical problem. Then asked to leave plane as alternative plane was being prepared if we returned to gate. Kept at Gate for another hour and then told there would be no alternative plane.

Then told to leave gate and left by ourselves to report back to American airlines to re-book flight. BA desk (we booked with BA and it was a BA flight) would not help as the flight had been subcontracted to American Airlines. American Airlines had to be pushed to get us on a flight AA 99 at 7.30 following day. Lost all money on accommodation in Chicago Best Western River North as to late to cancel which was $188.10.

Amount of claimable compensation

€ 600 per passenger

Was your flight delayed? Check to see if you are entitled to a flight delay compensation from American Airlines.

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